Job Description:
This position will primarily focus on data gathering, analysis, application configuration, testing, training, knowledge transfer, and system implementation support. This position will work in both a corporate and Client setting while adding value and developing skills and will be provided the opportunity to work across a variety of industries and develop solutions for Clients.
PRIMARY RESPONSIBILITIES INCLUDE:
- Providing technical and functional leadership on systems assessment and implementation projects.
- Supporting the planning, organization, and kick-off portions of projects.
- Problem solving and management
- Gathering, organizing, and analyzing systems-related information
- Providing configuration, testing, and training services to Clients on Warehouse Management System (WMS) applications
- Leading Client teams in system implementation tasks
- Writing and preparing test scripts for all test cycles and scenarios
- Ensuring WMS processes are consistent with functional and technical specifications and operational requirements
- Understanding Client operational processes and concepts
- Communication (oral and written)
- Articulating communications, both written and oral to Client and Fortna teams with strong presence, creditability, professionalism, and content knowledge
- Writing and delivering high quality documentation and analysis
- Leading the development of Client deliverables and presentations
- Mentorship
- Demonstrating and promoting Fortna’s Business Principles
- Mentoring team members to attain their goals
- Demonstrating and promoting teamwork and cooperation
- Providing specific technical expertise (e.g., WMS application functionality, WMS Implementation)
- Providing input to annual performance evaluations
- Leading small teams in assignments as directed
- Developing and supporting internal business systems and processes
- Contributing to Fortna thought leadership efforts such as developing/contributing to white papers, documenting case studies, etc.
- Demonstrating leadership attributes e.g. persuasion, empathy, mentoring, career development
