Account Manager

    • Job Tracking ID: 512100-743713
    • Job Location: Johannesburg, ZAF
    • Job Level: Mid Career (2+ years)
    • Level of Education: BA/BS
    • Job Type: Full-Time/Regular
    • Date Updated: April 30, 2021
    • Years of Experience: 2 - 5 Years
    • Starting Date: November 1, 2020
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Job Description:

Today’s business landscape requires companies to flex with changing global requirements and to leverage digital capabilities to meet customer expectations. Fortna helps clients solve the most complex distribution challenges and ensure business continuity. We are an end-to-end design-build firm, delivering data-driven solutions supported by engineering expertise, intelligent software, and best-fit technologies. Our solutions help improve performance, enable growth, and ultimately, drive profitability.

Fortna EMEA is going through an exciting period of growth and looking to expand its team with enthusiastic, career-driven and motivated individuals. As the successful candidate, you will receive significant support and mentoring to ensure a successful transition into the Fortna team, where you will be surrounded by collaborative and like-minded individuals who will support your development as you build your career with the business.

Account Manager will research, profile and qualify, via telephone and e-mail, targeted sales prospects and transition them to the sales team as appropriate.


  • Performs research on specific vertical industries and the leading companies in each, using third party research sources, industry lists and attendee lists from industry events; gathers info to help qualify those companies as viable prospects; thoroughly documents and posts findings about those companies to our CRM, Salesforce.
  • Monitors online resources to gather information about current and potential clients. Remains current on industry-related news and transactions.
  • Efficiently and effectively researches decision makers and influencers at targeted accounts, creates campaigns to nurture those contacts, performs direct outreach and maintains all updates on Salesforce.
  • Learns Fortna's go-to market messages, services, software, client base, competition, and target client profile (“Fortna Filters”) and applies this knowledge when reaching out to potential clients.
  • Runs reports as needed in Salesforce.
  • Supports and coordinates lead generation efforts with Fortna’s other BD Managers, Account Managers and Account Executives to avoid cross-prospecting.
  • Works with the VP of Global Marketing and Business Development and Sales VPs to determine proper lead gen strategy, execution, and planning to build the opportunity pipeline.
  • Attends industry events as needed for staffing support and business development efforts.
  • Ensures smooth transitions of leads to Fortna’s sales team by regularly communicating on account progress, vertical industry news, etc.

Experience and Skills:

  • Bachelor’s degree in Marketing, Communications or equivalent
  • At least 4 years of Business-to-Business sales and marketing experience
  • Understanding of the business executive audience
  • Outstanding prospecting skills
  • Excellent writing and editing skills
  • Basic document layout skills
  • Ability to multi-task, work cross functionally and work independently
  • Demonstrated track record of success in Business Development, Inside Sales, or Lead Generation in Supply Chain industry, distribution preferred
  • Must be self-motivated and know when to seek guidance and direction
  • Demonstrated ability to effectively prioritize
  • Proficiency in MS Office and CRM (Salesforce experience a plus)
  • Must be comfortable working in ambiguous situations
  • Strong interpersonal, organizational, time management and problem-solving skills
  • Office location: Johannesburg. 
  • Ability to travel 

If you are looking for an opportunity to develop your existing skills in a positive and supportive working environment, think you can add value to our aim of constantly striving to anticipate the rapidly changing needs of our Clients and develop new services to meet those needs, please submit your application and we hope to meet you soon.

Fortna is an equal opportunities employer and welcome applications from all suitably qualified persons.